Everyworks vs Sureclean Singapore: how to choose a home cleaning agency

Everyworks vs Sureclean Singapore is a close call on paper, and the deciding factor is what each company will put in writing. Both operate as cleaning agencies, so you get employed crews and a company to hold responsible. Sureclean publishes an NEA licence number, S$1,000,000 insurance cover and recurring rates from S$22 an hour. Ask Everyworks for the same three items before you book, and pick whichever answers fastest and in detail.

This guide is written by Athena Cleaning Services, so we have an interest in the market and we say so up front. We have not ranked the two. We show what each publishes, what typical Singapore prices look like in 2026, and how to test any cleaner against your HDB flat, condo or newly renovated home.

Everyworks vs Sureclean: the short verdict

Sureclean is the easier of the two to verify from its website today. It prints an NEA Class 3 licence number, a S$1,000,000 insurance figure, a Google rating of 4.9 stars across 1,548 reviews and a starting rate of S$22 an hour. It also says its crews are employed on valid MOM work permits and complete 400 hours of training. Those are Sureclean's own claims, so treat them as claims until you have seen the licence and the insurance certificate.

Everyworks appears in Sureclean's own comparison as an agency with a review count shown, and that same page records its licence and insurance as not published. That describes what a competitor found on a website, not what Everyworks actually holds. A company can be fully licensed and still not print the number on its homepage. The practical move is to message Everyworks, ask for the licence number and insurance certificate, and see how quickly a clear answer comes back.

For a standard weekly or fortnightly clean in an HDB flat, either company can work if the paperwork checks out. The choice then moves to softer points: will they name a fixed crew, give a fixed price per visit and tell you in advance what happens when your cleaner is on leave? A company that answers those three questions in one message is usually one that runs its schedule properly.

Licence, insurance and crew checks before you book

Cleaning businesses in Singapore are regulated, and the National Environment Agency's public cleanliness pages are the right starting point for how the sector is overseen. A licensed company should be able to quote its licence number and tell you which class it holds. Sureclean states NEA Class 3 under licence NEA240120/6509C/C3/N01. Ask any other company, Everyworks included, for the equivalent, then confirm it rather than taking a screenshot on trust.

Documents worth requesting

• The NEA licence number and the licence class.
• A public liability certificate showing the cover amount and the expiry date.
• A statement that cleaners are employees of the company, not freelancers.
• Confirmation that crews hold valid work passes, or are Singapore citizens or permanent residents.
• A written replacement policy for sick days and public holidays.

Insurance deserves a second look. Public liability cover pays for damage to your property, such as a cracked glass shelf or a scratched marble top. Employers are also required to insure employees doing manual work against work injury, which protects you from a dispute if a cleaner is hurt in your home. Agencies that employ their crews carry this as a matter of course. Freelancers on a marketplace often do not, which is why the agency model costs a little more.

Before the first visit, photograph the surfaces that worry you: stone counters, glass panels, wooden floors. Report any damage within 24 hours and in writing. A company that confirms receipt and names who will handle the claim has a working process. One that replies with a vague apology does not.

Pricing: what Singapore home cleaning typically costs in 2026

Sureclean publishes recurring home cleaning from S$22 an hour, with one-off deep work quoted per job. Across Singapore agencies, recurring cleaning typically runs about S$22 to S$35 an hour, usually with a minimum of three to four hours a visit. Those are typical ranges drawn from published agency rates, not a price list for any one company. Ask Everyworks for its current rate card, since hourly figures change with demand and wage rules.

Costs that sit outside the hourly rate

• Minimum visit length, which can turn a S$25 hour into a S$100 visit.
• Transport or travel fees for landed homes and far-flung estates.
• Supplies and equipment, which some companies bill separately.
• Peak-season surcharges in the weeks before Chinese New Year.
• Late cancellation fees, often charged inside 24 to 48 hours.

Always compare the total per visit, not the hourly figure. Two companies at S$25 and S$28 an hour can land within S$10 of each other once minimum hours and supplies are added. The table after this section lays out the typical ranges next to what each company publishes, so you can fill in the Everyworks column yourself once you have its quote.

Matching the company to your home: HDB, condo or post-renovation

An HDB 4-room flat of roughly 90 square metres usually needs a crew of two about two to three hours for a maintenance clean when the home is kept in decent shape. Bathrooms take the longest because of grout and glass. If your toilets are the main complaint, our guide to a bathroom cleaner for tiles, grout and fixtures in Singapore shows what a proper bathroom clean should cover, so you can check the quote against it.

Condos and landed homes add balconies, floor-to-ceiling glass and larger kitchens, and the hours climb accordingly. Exterior glass on high floors is specialist work with its own safety requirements, so ask whether the company does it in-house or subcontracts. Our notes on the best window cleaning services in Singapore explain what to expect, including why a general cleaning crew is not always the right team for it.

Renovation and handover work is a different job from weekly cleaning. Fine dust sits in aircon trunking, inside cabinets and along window tracks, and a standard visit will not clear it. Read our 5 essential steps for effective post renovation cleaning in Singapore and the matching checklist for post renovation cleaning in Singapore before you ask for quotes. Tenants moving out should compare against our page on the best end of tenancy cleaning in Singapore, since landlords often check against an inventory list.

Humidity, mould and what a good clean should cover

Singapore sits at high humidity all year, and indoor relative humidity commonly stays well above 70 percent when the aircon is off. Mould follows: black spots on silicone, grout and bathroom ceilings, a musty smell in wardrobes, and spotting behind furniture against external walls. The US EPA mould cleanup guidance recommends keeping indoor humidity below 60 percent, ideally between 30 and 50 percent, which a dehumidifier or a well-used aircon can help reach.

The same EPA guidance says a mouldy area smaller than about 10 square feet can usually be handled by the householder, while larger patches, or growth that follows water damage, call for professional help. That is a useful test for any quote. If a company offers to wipe over widespread mould with a general spray and no moisture fix, it is treating the symptom. Ask what they use on grout and silicone, and whether they flag leaks or poor ventilation when they find them.

Soft furnishings need the same thought. Mattresses and sofas hold moisture in this climate, so ask about drying time and extraction method. Our guide to 10 effective methods for allergen removal in mattress cleaning in Singapore sets out what works. A mattress that is still damp after a clean can grow mould inside a few days, so a company that cannot tell you the expected dry time is guessing.

How to compare any two cleaning companies in 15 minutes

You do not need a spreadsheet. Message both companies with the same text: your unit type, the postcode, the number of bedrooms and bathrooms, the visit frequency and your preferred day. Ask for the licence number, the insurance certificate and a total price per visit. Then wait and watch. Response time and clarity at this stage are a fair preview of how they handle problems later.

A short checklist

• Same message to both companies, so the quotes are comparable.
• Written answers on licence, insurance and employment status.
• A named crew or a stated policy on rotating cleaners.
• A trial visit before a monthly package, with the option to stop.
• A refund or re-clean promise in writing, with a time limit for reporting problems.

If a dispute does arise, the Consumers Association of Singapore offers guidance on service contracts and complaints, and it is worth asking whether a company is CaseTrust accredited before you sign a prepaid package. Prepaid bundles are the single biggest source of consumer complaints in home services, so pay per visit until you trust the crew.

Offices follow the same logic with higher stakes, because a missed clean affects staff. If you are weighing cleaners for a workplace, our pieces on the benefits of hiring a cleaning company for a Singapore office cover what to ask. If you would like a third written quote to put beside Everyworks and Sureclean, send Athena your unit details and we will reply with a fixed price.

Comparison at a glance

Frequently asked questions

Is everyworks or Sureclean cheaper in Singapore?

Sureclean publishes recurring rates from S$22 an hour, which sits at the low end of the typical S$22 to S$35 range for Singapore agencies. Everyworks pricing should be confirmed directly, because rates and minimum hours change. Compare the total per visit, including minimum hours, supplies and any travel fee, rather than the hourly figure alone.

Does everyworks have an NEA licence like Sureclean?

Sureclean publishes its NEA Class 3 licence number on its site. A competitor comparison records Everyworks as not publishing one, which does not prove it lacks a licence. Message Everyworks and ask for the licence number and class, then check it before you pay a deposit.

How often should I book cleaning for an HDB flat in singapore's humidity?

Fortnightly suits most couples in a 3-room or 4-room flat, and weekly suits families with children, pets or someone with asthma. Bathrooms and kitchens collect grime and mould fastest, so they matter most. For humidity, run the aircon or a dehumidifier and aim to keep indoor air under 60 percent humidity, as the US EPA advises.

What happens if a cleaner damages something in my home?

With an agency that carries public liability insurance, you report the damage in writing, ideally within 24 hours, with photos from before and after. The company then handles the claim under its policy. Ask for the cover amount and the claims process before the first visit, and keep photos of high-value surfaces such as stone, glass and timber.

Should I use an agency or a marketplace for home cleaning in Singapore?

An agency suits you if you want employed, supervised crews, insurance and a company to complain to. A marketplace suits you if speed of booking and a lower price matter more, and you accept managing the individual cleaner yourself. Both Everyworks and Sureclean are listed as agencies, so the same questions about licence and insurance apply to each.

Sources

• National Environment Agency's public cleanliness pages
• US EPA mould cleanup guidance
• Consumers Association of Singapore

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